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METHODS OF PAYMENT
All transactions on PRIAPE's web site are secure. We use Symantec VERISIGN encryption key to secure all transactions and communications with our customers.
CREDIT CARDS
We accept the following credit cards: VISA, MASTERCARD, AMERICAN EXPRESS and DINNER'S CLUB.
All transactions are automatically verified and all frauds attemps will be acted upon and all information given to the
respected authorities.
COD (CANADA ONLY)
Priape also accepts COD (Collect on Delivery) method of payment. Canadian residents can use the C.O.D. payment
of Canada Post. You will then have to pay to the postman your order. A fee of $20.00 is applicable for this service.
Cash and money-orders are accepted at the Post Office.Personal check are not accepted. If you wish to pay by
credit card, please verify that your Canada Post office accepts credit card payments.
PHONE ORDERS
Our friendly staff will take your order by phone and answer all questions you have. Operations are from Monday to Friday from 9am to 5pm.
Toll free Canada/USA: 1-800-461-6969
Local/International: 514-904-1398
FAX & MAIL ORDERS
To send an order by fax, fax it to: 514-844-6898 or by mail, mail it to the following address:
PRIAPE MAIL ORDER
1436, Amherst Street
Montreal (Quebec)
H2L 3L3 Canada
SHIPPING FEES
We use Canada Post for all our shipping. Shipping fees are automatically calculated by the size and weight of the order and by the shipping address You can select the shipping service you prefer in the shopping cart and see the expected delivery date and the cost. When applicable, custom duty and local taxes are at the customer's expense. Please check with your local authorities.
FREE SHIPPING
All orders over $200 before taxes shipped in Canada get FREE SHIPPING. The free-shipping will be manually applied when we will process the order. This offer is NOT applicable on Priority, COD (collect on delivery), on International and United States orders.
PICK UP IN STORE
If you have chosen the Pick-Up in Store option, a Priape representative will contact you by email or phone when your order will be available to be picked up. Please allow up to 10 business days.
ORDER FOLLOW UP
We use Canada Post shipping software to track your order. When your order is shipped to you your tracking number will be e-mailed to you so you can follow up on your order. All you have to do is to go on Canada Post website and using your tracking number, do a search on their database to know exactly where is your parcel. If the information provided by Canada Post is inaccurate or if you see a problem, do not hesitate to contact us.
RETURN & EXCHANGE POLICY
Our complete Return & Exchange Policy can be found here.
PRIVACY POLICY
Our complete Privacy Policy can be found here.
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